FREQUENTLY ASKED QUESTIONS

What is 168shops?

168shops is an online retailer specializing in shoe sales. We offer a wide range of shoe styles and brands to cater to different preferences and needs.

Ordering shoes from 168shops is easy. Simply browse our website, select the desired shoe style, choose the appropriate size and color, and add it to your cart. Proceed to the checkout page to complete your purchase.

168shops carries a diverse selection of shoe brands, including popular and reputable ones like Nike, Adidas, Puma, Vans, and more. We constantly update our inventory to offer the latest styles and brands to our customers.

Yes, we provide international shipping services. We strive to ensure that orders are safely and promptly delivered worldwide. Please note that international shipping may take longer depending on the destination and shipping method.

We have a flexible return policy to ensure customer satisfaction. If you are not satisfied with your purchase or if there is a defect in the product, you can initiate a return within a specified period. Please refer to our Returns and Exchanges page on our website for detailed information.

The shipping time depends on your location and the shipping method you choose during checkout. We strive to process and ship orders as quickly as possible. Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery.

We place a strong emphasis on shoe quality and only offer carefully selected and verified high-quality products. We partner with reliable suppliers and ensure that each pair of shoes meets high standards of quality. Our goal is to provide customers with comfortable, durable, and stylish shoes.

Yes, you can track your order on our website. Once you complete a purchase and receive an order confirmation email, you will be provided with an order number. Using that order number, you can log in to our website and view your order status on the “Order Tracking” page.